Desktop and User Support

An efficient, friendly helpdesk to support your users and maintain operations

Desktop and User Support

It’s Like Having the World’s Best IT Guy

We’re just a phone call or email away. It’s like having an IT guy who never goes on vacation and works on multiple solutions at the same time. Our team can offer you a wide range of expertise:

ONSITE AND REMOTE SUPPORT

Schedule an appointment to get help on site, or call/email us for a faster response. We use powerful software to share your screen and get you help with a minimal wait.

MOBILE DEVICE SUPPORT AND SYNC

We help you organize, configure, update, and secure your mobile devices. We can help you access your company data from anywhere and lock down devices if they are lost or stolen.

IT INVENTORY AND TRACKING

We manage your IT inventory and document your systems so that you can keep track of what you have and where it is. Stop worrying about where your machines are and start receiving a monthly report on their status, health, location, and configuration.

WORKSTATION MANAGEMENT AND MAINTENANCE

Rest assured knowing that our advanced monitoring software checks all of your devices 24 hours per day, automatically alerting us to start working on your problems before they interrupt your work.

ANTIVIRUS, BACKUP AND SECURITY

Keep your workstations secure and protected from viruses, prying eyes, or thieves. Know where all of your machines are at all time and keep your data backed up 24/7.

WORKSTATION UPGRADES AND REPLACEMENTS

You’ll know when it’s time to upgrade or replace your workstations thanks to our advanced monitoring system. When it is, we’ll make it seamless by helping you select the right equipment, then on-boarding it with minimal user impact..

Our support team helps businesses focus on business

Request a Free Consultation

  • Learn how our technicians can support your employees
  • Organize and manage your IT inventory
  • Get fast help in case of IT emergencies

3 Reasons to Choose REBELLION IT

FRIENDLY, LOCAL TECHNICIANS WHO KNOW YOUR NAME

Our technicians all work together here in our San Antonio office, sharing resources and getting to know our customers. We carefully select our technicians and our customers, allowing us to ensure a quality relationship built on trust.

ORGANIZED, ACCOUNTABLE PROBLEM SOLVING

We use industry-leading tools to track and monitor problems, collaborate between technicians, communicate with our clients, and keep careful records of all problem solving for full accountability.

RELIABLE, TRUSTED MAINTENANCE FOR ALL TECHNOLOGY

You’ll know that your systems are up to date and healthy with our meticulous reporting and monitoring. We add an extra human touch with manual system reviews, documentation updates, and strategy sessions.

Contact us today to learn how our desktop and user support services can benefit your business.

Contact Us

We offer all types of computer repair services for your home or small business. If your specific problem isn’t on this list, please call us at  210-951-9357

If for some reason we can’t help you, we’ll be happy to point you in the right direction.

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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