We keep businesses thriving with managed IT solutions and services.

We help users understand and take control of their technology.

IT Services Plans: Business and Personal

REBELLION IT offers two different plans for great IT service:

Business and Personal.

The Business Plan is a full suite of services focused on providing enterprise-grade IT solutions to small businesses. We use a Managed IT Services model to ensure maximum stability, security, and efficiency in IT for our customers. The Business Plan includes a wide array of solutions such as field appointments, remote helpdesk, powerful maintenance and security features, preventative care, documentation, and more. The Business Plan requires a monthly commitment for a minimum of 5 workstations. Learn more about our Business Services or get a free consultation here.

The Residential Plan is an on-demand plan offering one solution: scheduled field appointments. Anyone can use the Residential Plan to get one of our highly skilled technicians on-site for IT assistance. This plan is excellent for occasional on-demand service. It’s designed primarily for home users who want business-grade technicians to help with their technology.

The Residential Plan can be used by small businesses (under 5 users), but businesses should consider this important limitation: field appointments are typically booked 2-3 business days in advance. Businesses who want support for mission-critical IT systems are better off enrolling in a Business Plan which includes faster response times, remote support, documentation service, and preventative care. Businesses with 5 or more users are only eligible for the Business Plan.

If you are unsure which plan is right for you, see the comparison chart and contact us for help selecting the right plan for you.

it services pricing

REBELLION IT Services Pricing & Plans

  • REBELLION IT Service Plans
    -Options
    • Field Appointments
    • Helpdesk / Remote Service
    • Documentation Service
    • Automated Maintenance & Preventive Care
    • Managed Antivirus & Security
    • Monthly Service Agreement & Fee
    • Emergency Support
    • After Hours Service
    • Priority Level
    • User Count Requirements
  • Residential Plan
    -Includes
    • (by appt)
    • Normal
    • Under 5 computers
  • BUSINESS PLAN
    Best Value
    -Includes
    • High
    • 5 or more computers

IT Business Services Pricing

Our standard hourly rates are below:

Business IT Support is provided at $80 per hour.

Nonprofit IT Support is provided at $70 per hour.

Evening/Weekend/Holiday IT Support is provided at $115 per hour ($100 per hour for nonprofits)

We charge the same for access to our experts, either over the phone or in person.

We offer a consultation to qualifying businesses. If you would like to learn more about the state of your IT infrastructure, and find out what it would take to improve things, please call us today.

Note: We do not charge travel time within our coverage area, but do have a one hour minimum for field appointments. This minimum does not apply to our remote and phone appointments.

Coverage Area and Travel Fees

We proudly serve the Northern San Antonio Area and sometimes beyond. With remote technology we can help customers anywhere.

REBELLION IT provides on-site support with no travel fees inside of our local coverage area, as defined below. If you are outside of our local coverage area, we can still come to your business or home for a small travel fee.

Local Coverage Area (no travel fee): Bulverde, Spring Branch, Stone Oak, Hollywood Park, Timberwood Park, Leon Springs, La Cantera, Dominion, Shavano Park, Live Oak, Braken.

McAllen, Mission, Pharr, Edinburg, Harlingen, Brownsville and all other cities incur a travel fee.

Cancellation Policy

You may cancel any appointment up to 24 hours in advance without penalty.

Appointments cancelled within 24 hours of the start time will be charged a penalty of 1 hour of labor.

Nonprofit IT Support

REBELLION IT deeply respects and appreciates the work of nonprofit organizations.  Yes, of course we offer a nonprofit discount (see Pricing section).

We would be proud to support your organization, contact us for a free consultation.

Why Choose Us?

QUALITY

Rebellion IT wants to provide quality service to all clients. We want to understand what the client is asking for and to ensure that they receive it.

If ANYTHING goes wrong with a repair we’ve done, we’ll happily fix it. We proudly stand behind everything we do. Our duty to you doesn’t end when your check is cashed. We want to make you so happy with our service that you have to tell someone else about us.

COMMUNICATION

We know that for many people IT jargon and “tech-speak” is another language. REBELLION IT prides itself on the ability to convey technical concepts or issues in plain English.

You already know your computer is broken, so why pay someone to figure out the specifics? If you call us to check things out, it’s our job to earn your trust, and your business. We do that by coming to your home or office and giving you a free estimate. This gives you the freedom to call us for any problem, big or small, at no risk of getting a huge bill.

TRUSTWORTHINESS

We really care whether the issue presented to us has been solved. We want our clients to trust us with their IT needs and come back to us for future business.

If we start a task and after a couple of hours realize we can’t fix it – we don’t charge you. We figure you’re paying us to get the job done. But with REBELLION IT it’s simple: no fix = no pay.

*Non-refundable charges may be incurred if troubleshooting or hardware diagnostics are needed, call for details.

PUNCTUALITY

If you don’t want to deal with pulling all the cables out of your computer and dragging it to a computer shop, we can ease your burden. If you’re in our services area we can show up at your front door ready to fix your computer!

We will always aim to be on time to any appointment. If it is clear that we will be late we will always call to warn of the delay and apologize.

AFFORDABILITY

Keeping a full-time IT professional on your staff can be expensive.Whether you are a growing business that needs to expand your current network infrastructure or are simply tired of worrying about computer viruses and the “blue screen of death,” REBELLION IT can help. For a low monthly fee, you will have an IT team that is not only on call for whatever computer repair needs surface, but also in place to create data backup services, to schedule regular network maintenance, and  to plan for all of your information technology requirements.

FRIENDLINESS

We are a family owned business, not a major corporate conglomerate. This means your happiness directly affects ours. When you are pleased, we can sleep at night.

REBELLION IT provides friendly and professional IT support to home users, small businesses working from home and offices as well as charities and non-profit organizations.

Reserve Your Appointment Today

  • Day or evening appointments
  • Support for all devices and brands
  • Personal, one-on-one help
  • Simple hourly billing
CompTIA A+ Certified
Lean Six Sigma Green Belt Trained
CompTIA CTT+ Certified
Microsoft Certified Professional
Certified HIPAA Privacy and Security Expert
Project Management Professional

Services Provided

We offer all types of computer repair services for your home or small business. If your specific problem isn’t on this list, please give us a call! If for some reason we can’t help you, we’ll be happy to point you in the right direction.

Call us Today! (210) 951-9357

Let us resolve your Technical Issues

REBELLION IT provides quality computer repair and support services to homes and businesses in the San Antonio and Rio Grande Valley areas

We offer a safe and convenient online remote pc repair delivery method as well as traditional onsite, in-home and in-office service; providing support for: PCs, Networks, Printers, Scanners, Software, and Hardware.

Contact Us

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